Beumer - Glasses Support Remote Troubleshooting

Beumer Group have released Smart Glasses, which allow the supplier’s technicians to see what on-site technicians see. The glasses support live contact with BEUMER service experts anywhere, the supplier reported.

To use, the on-site technician dons the glasses and launches the BEUMER Support app with a voice command. The service is password activated. The BEUMER technician then can see whatever the on-site technician sees. Advice appears in the field of vision. Use of the glasses requires no hands. The supplier reported the main benefit offered as expedited problem solving, with the BEUMER experts are available 24/7.

For more information: https:// http://www.beumer.com